You can connect multiple devices to a single account, with the device limit depending on the selected subscription plan. Key points regarding this feature include:

• Accounts can be accessed across various platforms regardless of the initial sign-up platform (e.g., Android, iOS, macOS, Windows).
• The number of supported devices varies with the subscription plan, theoretically allowing an unlimited number of devices per account.
• Notifications will be sent if the connected devices exceed the plan limit, prompting users to remove excess devices upon logging in.
• Each device can be connected to a maximum of two accounts, whether it's a computer or a mobile device.

Absolutely! You can enjoy SurfShark VPN for China free of charge indefinitely through the "Daily Check-in" feature. Each day, you're granted 15 minutes of free usage time. Additionally, you can earn 1 point for each successful referral, which can be exchanged for a 1-day pass. Here are the main points:

• SurfShark VPN for China commits to offering the "Daily Check-in" feature free indefinitely.
• New users receive an initial 15 minutes of free usage time, and you can earn an extra 15 minutes by completing the check-in process the following day.
• During the free trial, you're welcome to use our services without any usage restrictions. However, server access is limited to locations covered by the free plan.
• You can collect points by participating in our referral program and redeem them for different plans.

Absolutely! We offer a 15-minute daily trial period. To start your trial, please follow these steps:

1. Download the SurfShark VPN for China app.
2. Register a new account.
3. Tap the "Daily Check-In" button on the main screen of the app.

Please note that the availability of this free trial is subject to change and may be discontinued at any time without prior notice.

SurfShark VPN for China prioritizes user privacy by not keeping any activity or connection logs. Additionally, the VPN service refrains from storing data that could be used to trace specific network activities or behaviors back to an individual user.

You can reach us through the following methods:

• Website: http://trysurf-sharkapp.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

You can reach us through the following methods:

• Website: http://trysurf-sharkapp.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

The split mode feature in SurfShark VPN for China supports web applications like Telegram, WhatsApp, or Gmail, which utilize HTTPS. This mode can alter the routing for both HTTP (port 80) and HTTPS (port 443), facilitating access to the web versions of these applications. However, the application versions may use various other ports.
To ensure access, the following measures should be implemented:

• Use the "Global Mode" option available in the routing settings.
• Modify the proxy settings of the application. For example, here is how you can change the proxy settings for the LINE app:
  
  

• If you try to sign in on a new device and surpass the device limit, you will be redirected to the "Unbind Device" page where you can remove any connected devices.
• Alternatively, you can go to "Menu" > "App Settings" > "Device List" to choose and unbind a device of your preference.

It's not unusual to forget usernames or passwords, and we strive to make the recovery process as simple as possible. Here are your options:

• If you can't remember your username, please reach out to us and provide a screenshot of your payment record.
• If you've misplaced your password, simply use the "forgot password" feature in the app.

We have observed that some users face difficulties in selecting a server after choosing a region.
To make this easier, we now only display regions. SurfShark VPN for China will automatically connect you to the best performing server within your selected region. Here are the details:

• The location menu will only show regions, but each region includes hundreds of servers. When you choose a region, SurfShark VPN for China automatically connects you to the server that provides the best performance based on your network conditions.
• If you are not satisfied with the server you are connected to, you can disconnect and reconnect to the same region to be connected to a different server.
• You can repeat this process until you find a server that suits your needs.

• Slow internet speeds locally (without using a VPN).
• High user traffic at certain VPN server locations.

To resolve these issues, you can try the following methods:

• Check your local internet speed by temporarily disabling the VPN.
• Test different network connections such as WiFi, 4G, or 5G with the VPN off to identify any connection problems. For example, if your WiFi is unreliable, switch to a mobile data connection.
• Turn off the VPN, switch to a new server location, and then reconnect.
• If you want to stay connected to the same geographical area, disconnect and reconnect as this could link you to a different server within the same region.
• Continue these tests until you find the most suitable server for your requirements.

You can earn points by referring friends and use them to redeem rewards. Here's the process:

• First, obtain your "Referral Code" or "Referral Link" by navigating to "Share & Gift" and clicking on "Share Now." You can then send it to friends or post it on your social media profiles or blog.
• You will receive 1 point for each friend who successfully refers, which you can exchange for a 1-day pass.
• You can view your redeemed plans in the "My Account" section once you've redeemed your points.
• For a referral to be successful, your referred friend must download and start using the app. If they download but do not use the app, you will not receive your referral point until they begin using it.

Occasionally, there may be a delay in processing payments through the gateway. Here are key points to remember:

• We accept multiple payment methods, including Alipay, WeChat QR Code Scanning Payment, and UnionPay.
• If you've successfully made a payment but do not see the corresponding plan reflected in your account immediately, wait for about 5 minutes, then log out and log back in.
• If you continue to experience issues after trying the above steps, take a screenshot of your payment confirmation and contact us for further assistance.

此情况通常是因为系统代理地址设置不正确或被第三方软件屏蔽和阻止所引起的。解决方法是手动添加黑豹加速器（SurfShark VPN for China）的科学上网代理地址。
请按照以下步骤操作：

• 在 Windows 系统中搜索并打开“Internet 选项”。
• 转到“连接”标签页。
• 点击底部右侧的“局域网设置”按钮。
• 在局域网（LAN）设置页面的“使用自动配置脚本”选项中勾选√，并在下方的地址框中填入：http://127.0.0.1:7525/proxy。
• 点击右侧底部的“确定”按钮，然后再次点击“确定”关闭 Internet 属性。
• 最后，请完全关闭浏览器，然后重新打开浏览器即可享受科学上网。

When installing the SurfShark VPN for China app on Windows, you might see warnings from your antivirus or firewall programs, as VPN applications can be perceived as potential threats. If these warnings appear, select options like "allow," "agree," or "trust" to proceed with the installation. Granting these permissions is crucial for the VPN to work correctly since it needs to adjust proxy settings. Without allowing these permissions, the proper operation of SurfShark VPN for China could be hindered.

By using SurfShark VPN for China on your Windows computer, you can maintain the security of all your activities. Connecting to one of our SurfShark VPN for China server locations will change your device's IP address, protect your data on unsafe Wi-Fi networks, and allow access to restricted websites and services.

Although free SurfShark VPN for China and proxy services are available, free SurfShark VPN for China is generally not recommended because they often lack the privacy and security measures found in paid SurfShark VPN for China Free SurfShark VPN for China frequently underperform, might endanger your data by selling it, and usually do not provide sufficient protection against potential cyber attacks.

Getting started is easy! Just sign up for SurfShark VPN for China, download the app to your device, and tap the "On" button that appears on your screen.

Although Windows 10 and 11 come with a VPN client, they do not offer a complete VPN service. To enjoy all the benefits, you'll need to connect to a third-party VPN such as SurfShark VPN for China. Setting it up can be somewhat challenging, so many users prefer to simply use the SurfShark VPN for China app instead.

A VPN establishes a virtual network by connecting several computers over the internet. Initially aimed at speed and security, it now primarily functions for privacy, encryption, and accessing restricted content.